A Live Chat Service Provider Launches Blog on Tips to Increase Your Conversion Rate

WebGreeter.com, a Chicago basedlive chat service provider and a subsidiary of LiveAdmins LLC, has launched a weblog to help individuals and businesses looking to increase their website’s conversion rate. The new blog is aimed at providing expert opinion and useful tips on customer support services, online support services and increasing the marketing return on investment.

Announcing the launch of the new live support services blog (http://www.webgreeter.com/blog), LiveAdmins CEO, Frank Azhar said“Many of our live chat service customers have been seeking advice from our customer support experts on how to engage their website visitors effectively to enhance their conversion rate and get more sales and leads. We have gained extensive experience in helping individuals and businesses over the last decade and we wanted to share our knowledge with others. Therefore, we decided to launch a blog where we could share our own experiences and provide a platform for other industry experts to come and share their knowledge with our visitors.”

As more businesses realize the importance of inbound marketing, most modern businesses are becoming publishers. By offering free and helpful advice, business organizations have a better chance of gaining trust of their existing as well as potential customers. According to a recent research, 45% digital marketers and entrepreneurs believed their biggest marketing challenge was to enhance their website’s conversion rate. “WebGreeter.com’s blog is aimed at such an audience,” Frank reiterated.

LiveAdmins LLC (http://www.liveadmins.com/) has been providing live chat and live support services to individuals and businesses looking to proactively engage their website visitors and add a human touch to their online shopping experience for the last 9 years around the world. They have a global presence, with offices in the US, Philippines, and South Asia. WebGreeter.com specializes in providing live help services to the website visitors of lawyers, auto dealers, real estate, colleges, education and ecommerce websites in multiple languages including English and French.

To find more about WebGreeter.com live chat support services (http://www.webgreeter.com/servicest.aspx) visit webgreeter.com.

Utilities Industry CIOs and IT Execs Invited to Speak at Upcoming Technology Event

The CIO Utilities Summit team announced today that CIOs and senior IT executives are invited to speak at the upcoming event, June 12-14, 2011 at the InterContinental Montelucia Resort in Scottsdale, Arizona.

The CIO Utilities Summit is an opportunity for attending executives to network with their peers, attend in-depth educational sessions, and have candid conversations around current technology topics and trends affecting the utilities industry. Educational sessions at the event include keynote speeches, roundtable and panel discussions, and CIO Think Tanks.

Technology topics to be addressed at the event include optimizing and leveraging the smart grid, adopting cloud computing technology, addressing cyber security issues, and predicative analytics in asset management. Speaking and moderating opportunities at the CIO Utilities Summit allow attending executives to present research, share best practices and discuss recent IT projects in a relaxed, yet focused business setting.

“The CIO Utilities Summit is a great way for IT executives to establish themselves, their teams and their companies as technology thought leaders among a group of their peers. One of the goals of the event is to have executives leave with new ideas and solutions, and delegate speakers, as the IT end-users, are one way we make sure this happens,” said Ross Abbott, Event Director, CIO Utilities Summit.

If you are interested in speaking at the event, fill out the call for speakers form at http://www.cioutilitiessummit.com/callforspeakers/. For more information about the event and to view the full agenda, visit www.cioutilitiessummit.com.

If you would like to speak to someone directly about participating in the event, contact Ross Abbott, Event Director, CIO Utilities Summit, at ross.abbott@cdmmedia.com or 808-694-3661.

About CIO Utilities Summit

CDM Media brings together CIOs and technology executives from North America’s Fortune 1000 organizations to develop business ideas and build lasting relationships with peers and colleagues. The CIO Utilities Summit, to be held June 12-14, 2011 in Scottsdale, Arizona, allows IT executives to discuss the latest business technology issues and learn about current technology solutions. For more information, please visit http://www.cioutilitiessummit.com

Business Intelligence blog ranked in Top 8 List of best-in-class for customer service insights

With only one year under their belt, Customer Relationship Metrics’ (CRM) blog backed by over 20 years of research excellence in the call center industry, was listed on the "Best Blog for Customer Service and Support Reading" by PhaseWare(http://www.phaseware.com/).  Customer Intelligence Services and Insights (http://metrics.net/blog/), a corporate blog produced by CRM, aims to deliver content that assists organizations in navigating the rough waters in today’s current economic climate.  Things like:

Speech Analytics Tutorials
Improving the internal and external economics of relationships
Common (and not so common) call center pitfalls to avoid
Engineering a positive customer experience
Avoid bad customer experiences steps to change
How-to guides on leveraging VoC
Customer Experience analytics
Becoming customer-centric
Avoiding survey malpractice
Agent coaching best practices, and so on.

“We strive very hard to deliver high value content that cannot be matched,” says Dr. Jodie Monger, owner of CRM and author of the blog.  “It is nice to see our labor of love get recognition of such distinction.”  One reader, also an industry analyst, commented on this recognition, "The Customer Intelligence and Insights blog has lots of great content...I had almost given up on blogs but found this one to be full of insights."  The Customer Intelligence Services and Insights blog was listed amongst eight other impressive blogs such as:

Think Customers: The 1to1 Blog – a blog from the editors of 1to1Media Group (http://www.1to1media.com/weblog/)
Strategy Speaks: A Peppers and Rogers Blog  - a blog for the C-Suite authored by Don Peppers himself (http://www.peppersandrogersgroup.com/blog/)
Who's Your Gladys? – a blog launched by Lori Jo Vest (http://whosyourgladys.com/blog/)

All of these blogs speak to the customer service, customer support and call center industry and are jam packed with best practices, case studies and the like.  The full listing of these best-in-class blogs can be found here: http://www.phaseware.com/PhaseWare-Files-blog/bid/48081/Best-Blogs-for-Customer-Service-and-Support-Reading

If you are not yet a subscriber to the Customer Intelligence Services and Insights blog, be sure to sign up today to never miss valuable insights, as indicated by the subscriber above, delivered straight to your inbox. The Customer Intelligence Services and Insights blog can be found at:  http://metrics.net/blog/

Home-Tech offers self-help with home repair online with “Techster’s Tips”

Homeowners looking for quick tips that may help them cure common air conditioning or appliance problems can now consult a new source – Techster’s Tips.   Techster’s Tips were added to Home-Tech’s recently updated website which now features much more news and information on the company’s services and products.  Customers can schedule service calls online, browse current product catalogs and review news updates on the company and even purchase or renew service agreements on the new website.

Home-Tech website visitors can get expert advice from Southwest Florida air conditioning and appliance service and sales leader Home-Tech’s 29 years of experience, the company shares potential fixes for everything from refrigerator noise to dryers that take a long time to dry.

“We’re always happy to send our technicians out to help customers, but sometimes, people appreciate having a few simple tricks to try on their own first,” Home-Tech President and CEO Steve Marino says. “It’s like getting an error message on your computer, calling tech support, and finding out that simply restarting the machine will fix it. There are some simple tricks that are always good to try first and most likely, some of the first things our technicians will check for – that is now all available online.”

Tips are already available for nearly every appliance in the home. The section will also offer timely advice, such as how to “spring clean” appliances. New tips will be posted about once per week.

About Home-Tech
Based in Fort Myers, employee-owned Home-Tech has been an industry leader and trendsetter in the fields of air conditioning service and installation, major appliance sales and service, home-service agreements for nearly three decades.  Founded in 1981 by Steve Marino, who continues as President and Chairman of the Board, the privately held Home-Tech employs 127 people and provides services in Lee, Charlotte, Collier, Sarasota and Manatee counties in Southwest Florida. Home-Tech operates from two principal locations.  Its headquarters, tech training facility and appliance showroom are located at 6400 Techster Boulevard in Fort Myers and a second office at 5215 Lena Road in Bradenton which services Manatee and Sarasota counties. For more information about Home-Tech, visit www.Home-Tech.com or call (239) 433-3344.

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Increase Your Business With a Proper Web Design

Are you sure that you are satisfied with the income you are earning from your small town business? Do you have any idea about the sum of money you can earn with your products if you market them on a wider scale? Selling rare handicrafts made by the Red Indians in a small town near Detroit restricts your potential to earn huge sums of money. This is but obvious. The town you are residing in has a limited number of people and only a small percentage of them are your clients. By putting your business online you can showcase your products to an international audience.

The fact is that you had planned to do so and had even contacted a reliable organization to host your website, but you have no idea about web design. If this is your sole problem then you should stop bothering and start planning to take your business online. There are various Detroit web design organizations who will design your site for you in a professional manner. Just give them a call and they will send over their representative to your place. If you are so interested you can also visit their office. They will explain to you the tasks of web design and will also provide you with a step by step detail of how they shall design your site.

However, there are certain things that you should not forget. These folks might be expert designers, but they do not how to read minds. They shall not be able to undertake your web design job unless and until you provide them with the basics. You have to provide them with the images of the products that you are planning to sell along with their prices. You also need to give them details about your products so that they can get professional quality content written for the same.

These web design experts know every aspect of the business so you need not be worried. They shall also undertake to do SEO (search engine optimization) for your website so that it is visible at the top of the search results. There are various tricks used to do this including the usage of social media, but that is not something for you to bother about. The Detroit web design firm, which can also be found by searching for Michigan web design, will help you to take your business all over the world.

Showcase your Michigan Business with a professional web design from http://www.OptimalLeads.com/Web-Design/

Source: http://www.prlog.org/10552549-increase-your-business-with-proper-web-design.html